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Help Center · Account & Billing

Your profile & security

2 min read

Keep your name, email, and password up to date, and follow a few simple habits to protect your account.

Update your profile

  1. Open Settings and go to the Profile section.
  2. Update your name or email address.
  3. Select Save.

Note: Typed fields like your name and email save only when you select Save — they don't save automatically as you type.

Reset your password

Rebrief resets passwords through a secure link sent to your email, rather than asking you to type your current password on screen.

  1. From the login page, select Forgot your password?
  2. Enter the email address for your account and submit the form.
  3. Check your email. For your security, you'll see the same confirmation message whether or not that address has an account — if it does, a reset link is on its way.
  4. Open the link in the email. It opens a page where you can choose a new password.
  5. Enter your new password, then enter it again to confirm it.
  6. Select Reset password.

Your new password must be at least 8 characters, and both entries must match before you can continue.

Once the reset succeeds, you'll see a confirmation with a button to continue to the login page, where you can sign in with your new password.

Tip: If the link says it's invalid or expired, go back to the password reset request page and ask for a new one rather than reusing an old email.

Good security habits

  • Choose a password that's long and unique to Rebrief — don't reuse a password from another site.
  • Never share your password with anyone, including other staff at your clinic. Each team member should sign in with their own account.
  • On a shared or public computer, sign out when you're done rather than leaving your sign-in session open.
  • If you ever suspect someone else has accessed your account, reset your password right away.