Help Center · Account & Billing
Your profile & security
Keep your name, email, and password up to date, and follow a few simple habits to protect your account.
Update your profile
- Open Settings and go to the Profile section.
- Update your name or email address.
- Select Save.
Note: Typed fields like your name and email save only when you select Save — they don't save automatically as you type.
Reset your password
Rebrief resets passwords through a secure link sent to your email, rather than asking you to type your current password on screen.
- From the login page, select Forgot your password?
- Enter the email address for your account and submit the form.
- Check your email. For your security, you'll see the same confirmation message whether or not that address has an account — if it does, a reset link is on its way.
- Open the link in the email. It opens a page where you can choose a new password.
- Enter your new password, then enter it again to confirm it.
- Select Reset password.
Your new password must be at least 8 characters, and both entries must match before you can continue.
Once the reset succeeds, you'll see a confirmation with a button to continue to the login page, where you can sign in with your new password.
Tip: If the link says it's invalid or expired, go back to the password reset request page and ask for a new one rather than reusing an old email.
Good security habits
- Choose a password that's long and unique to Rebrief — don't reuse a password from another site.
- Never share your password with anyone, including other staff at your clinic. Each team member should sign in with their own account.
- On a shared or public computer, sign out when you're done rather than leaving your sign-in session open.
- If you ever suspect someone else has accessed your account, reset your password right away.